Service Manager for huge laundry chain co - San Juan
Tuesday, 29 January 2019Item details
City:
San Juan, Metro Manila
Item description
•Reports To
The Service Manager will report to Marketing and Sales Manager and Managing Director
Responsibilities and Duties
• Manages service team on daily basis
• Dispatches technicians on daily basis
• Manage the service supervisor
• Manage the spare parts inventory, ordering and dispatching
• Manage and control the spare parts store room
• Attend to customer complaints, process the incidence report, file, and do the Y-Y analysis for
correctives and preventive improvements.
• Prepare the CPAR and file
• Evlautate the service team members.
• Recommend promotion/demotion of service team members.
• Manage our work order system, including invoice logging, and service invoices
• Prepare PNL for service department.
Qualifications
• Bachelor’s Degree
• Atleast 5 year experience as a Service Manager
• Excellent communication and leadership skills
• Strong knowledge of laundry equipment and essentials
• Strong understanding of Microsoft Office programs
• Excellent analytical, communication and presentation skills.
• Proven track record in customer service, effective marketing strategies and employee management.
SEND RESUME TO hrryukoumeka@gmail.com
The Service Manager will report to Marketing and Sales Manager and Managing Director
Responsibilities and Duties
• Manages service team on daily basis
• Dispatches technicians on daily basis
• Manage the service supervisor
• Manage the spare parts inventory, ordering and dispatching
• Manage and control the spare parts store room
• Attend to customer complaints, process the incidence report, file, and do the Y-Y analysis for
correctives and preventive improvements.
• Prepare the CPAR and file
• Evlautate the service team members.
• Recommend promotion/demotion of service team members.
• Manage our work order system, including invoice logging, and service invoices
• Prepare PNL for service department.
Qualifications
• Bachelor’s Degree
• Atleast 5 year experience as a Service Manager
• Excellent communication and leadership skills
• Strong knowledge of laundry equipment and essentials
• Strong understanding of Microsoft Office programs
• Excellent analytical, communication and presentation skills.
• Proven track record in customer service, effective marketing strategies and employee management.
SEND RESUME TO hrryukoumeka@gmail.com