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Service Manager for huge laundry chain co - San Juan

Tuesday, 29 January 2019

Item details

City: San Juan, Metro Manila

Contacts

Contact name dave ricardo
Phone 9194272274

Item description

•Reports To
The Service Manager will report to Marketing and Sales Manager and Managing Director
Responsibilities and Duties
• Manages service team on daily basis
• Dispatches technicians on daily basis
• Manage the service supervisor
• Manage the spare parts inventory, ordering and dispatching
• Manage and control the spare parts store room
• Attend to customer complaints, process the incidence report, file, and do the Y-Y analysis for
correctives and preventive improvements.
• Prepare the CPAR and file
• Evlautate the service team members.
• Recommend promotion/demotion of service team members.
• Manage our work order system, including invoice logging, and service invoices
• Prepare PNL for service department.
Qualifications
• Bachelor’s Degree
• Atleast 5 year experience as a Service Manager
• Excellent communication and leadership skills
• Strong knowledge of laundry equipment and essentials
• Strong understanding of Microsoft Office programs
• Excellent analytical, communication and presentation skills.
• Proven track record in customer service, effective marketing strategies and employee management.
SEND RESUME TO hrryukoumeka@gmail.com